Vibration Machines:
If your machine does not operate properly and was purchased from an approved dealer of T-Zone, we will repair or replace your machine at no charge, for up to one year from the date purchased, and parts for two years from the date of purchase. Furthermore, we cover your motor under warranty for a period of five years for the VT-20, VT-15, and VT-8, or three years for the VT10 and HE-90 models. T-Zone is not responsible for machines that are not used in a manner that falls within our guidelines. T-Zone may recommend how to prevent a problem from recurring and reserves the right to withdraw the warranty if recommendations are not followed.
Warranty does not cover plastic housing, wear and tear on the display, or included accessories such as the exercise bands or mats.
This warranty is exclusive and is in lieu of all other warranties whether written, oral or implied. T-Zone liability is in all cases limited to the replacement price of the machine and shall not be liable for any other damages, whether indirect, consequential, or incidental arising from the sale or use of the product. If service is required, it is the owner’s responsibility to deliver the machine to the nearest T-Zone service centre.
T-ZONE machines are for domestic use only. Use of this machine for commercial use without prior written consent is prohibited. Receipt of purchase must be provided to receive service under warranty. This warranty is not transferable.
Please keep all packaging for faster warranty service.
Massage:
If your massage gun/mat/chair does not operate properly and was purchased from an approved dealer of T-Zone, we will repair or replace your item at no charge, for up to one year from the date purchased. T-Zone is not responsible for goods that are not used in a manner that falls within our guidelines. T-Zone may recommend how to prevent a problem from recurring and reserves the right to withdraw the warranty if recommendations are not followed.
Warranty does not cover any included accessories.
This warranty is exclusive and is in lieu of all other warranties whether written, oral or implied. T-Zone liability is in all cases limited to the replacement price of the unit and shall not be liable for any other damages, whether indirect, consequential, or incidental arising from the sale or use of the product. If service is required, it is the owner’s responsibility to deliver the machine to the T-Zone service centre.
T-ZONE items are for domestic use only. Use of this product for commercial use without prior written consent is prohibited. Receipt of purchase must be provided to receive service under warranty. This warranty is not transferable.
To obtain service, contact our in-house technician via telephone (416-285-6055 ext. 231) or email service@t-zonehealth.com.