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We have tried hard to keep pricing reasonable for USA customers, but since we ship our Chinese-made goods from Canada, the new duty rules have made things more challenging and expensive.
The duty rates are only part of the cost - it’s really the customs brokerage fees and other charges that really add up.
If you are stuck for a part to get your machine working again, please call us at 1-855-896-6310 X 238, and we can figure something out together. We won’t leave you hanging. But we pride ourselves on giving our customers good and honest advice, and our advice right now is to consider other options if your shipping destination is in the USA.
Thanks for your understanding.